Privacy Policy

Last updated: November 2025

1. Introduction

This Privacy Policy explains how SJ Conroy Exterior Cleaning (“we”, “us”, or “our”) collects, uses, and protects your personal information when you contact us or use our services. We are committed to ensuring that your privacy is protected and that any personal data you provide is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Business name: SJ Conroy Exterior Cleaning
Based in: Berkshire, United Kingdom
Email: sjconroyexteriorclesning@outlook.com

We provide professional exterior cleaning services across Berkshire and surrounding areas.

3. Information We Collect

We may collect the following personal information from you:

  • Name
  • Email address
  • Telephone number
  • Postcode (when provided through advertising forms)

This information may be collected when you:

  • Complete a contact or quote form on our website
  • Respond to one of our Facebook or online adverts
  • Contact us directly by phone or email

4. How We Use Your Information

We use your personal information to:

  • Respond to your enquiries and provide quotes
  • Arrange and carry out our cleaning services
  • Communicate with you about your booking or request
  • Maintain our customer records for internal business purposes

We do not sell, distribute, or lease your personal information to third parties.

5. Lawful Basis for Processing

We process your personal data under the following lawful bases:

  • Consent: when you submit a contact or quote form.
  • Contract: when processing information required to provide our services to you.
  • Legitimate interests: for running and improving our business operations.

6. Data Storage and Security

We are committed to keeping your information secure. We have suitable physical, electronic, and managerial procedures in place to safeguard the information we collect online and through our adverts.

7. How Long We Keep Your Information

We will keep your personal information only for as long as necessary:

  • Contact/quote requests: up to 12 months
  • Customer records: up to 7 years, in line with tax and business record-keeping requirements.

After these periods, your data will be securely deleted.

8. Your Data Protection Rights

Under UK data protection law, you have the right to:

  • Request a copy of the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw your consent at any time
  • Object to or restrict how we use your information

If you wish to exercise any of these rights, please contact us at sjconroyexteriorclesning@outlook.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on our website with the revised date shown at the top.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Email: sjconroyexteriorclesning@outlook.com
Business: SJ Conroy Exterior Cleaning, Berkshire, United Kingdom

If you believe your data has been mishandled, you can also contact the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.